So now I have a team of my own.. a staff and 3 interns.. one of them said something today that I felt shouldn't be said by any employee, not just interns.. Sometimes I wonder what these kids learn in school/college..
Intern 1:
Fast and eager learner, able to grasp what was taught easily and able to repeat it back to me without difficulty, and do them fast and almost correct.. Only thing is likes to play phone and relies too much on google translate, we all know how wonderful google translate can be sometimes..
I can live with this - as long as work gets done, I'm really ok.. dependency on google translate is something that can be worked on..
Intern 2:
Did not turn up on second day and half the day on third day, without informing anyone, I gave him the benefit of the doubt of his reasons two days in a row, I did not question him further because I honestly think he doesn't understand my question (on why he didn't turn up/late).. Takes forever to complete his assignments..
Again, as long as he does what is asked of him, however slow, I'm ok, although I would probably make some remarks in his report about his missing-in-action-days, as I believe it won't be the last..
Saving the best for last... Intern 3:
So Intern 3 learns things quite ok as well, but slow in execution and full of spelling, spacing and cApiTaLiSatiOn errors.. I am kinda OCD on this: uppper case where it should, and lower case other times.. He has a weird fascination of random capitalisation, or not where it should, and an inconsistent use of spaces..
I decided today I would teach him something new so he can move forward and help me down the weeks as I was planning the workload for them all..
Barely a minute sitting down with him, he asked me something which left me stunned, "Do I really need to learn this? We don't learn this in college. I don't think I need to know."
Ok - I admit it's a tough one, but if one is to work in a travel industry, one has to know this even the basics..
I was stunned..
I crafted a seemingly innocent sarcastic reply, "If you think you don't want to learn this, it's ok".
And I just walked away..
And for the rest of the day, I basically just ignored him, gave him some tiny updating work to do and leave him be.. and he also did not ask if there's anything else he can do instead, all he did was sit there and play with his phone and took his own sweet time to complete the simple task in an hour or two (which I could do it under 10 minutes myself)..
They all learn at different pace so I have to teach them separately, which is fine, I am more than happy to sit down and guide them, and then I do my work and double checking their work at night.. and as interns, they are paid too, not to photostat and do filing like many other companies out there, but to actually learn and do the work as a full time staff would..
So it's that kind of attitude that really puts me off..
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Oh God! You're too nice to the interns. If I were you, I would reply to Intern No.3 "Oh, so you didn't learn this in college? No wonder. And that is why you are doing it all wrong here. We hire you to do things the way it should be done in this company. And what do you mean you don't think you need to know this? Who's the intern here? Am I the intern or you? And please think carefully of your position before you open your mouth the next time. Now, focus here and listen carefully to what I'm going to teach you."
ReplyDeleteI cut him off my team
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ReplyDeleteJust curious, why does intern no. 1 need to use google translate? Is it because the person is not fluent in English but at least good enough to at least get there using google translate as a tool? Or is it the other way around and your job need to translate into Chinese/Malay and the intern is monolingual?
ReplyDeleteChinese-educated, and needs to translate his assignments English-Chinese..
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